Being fit to fly is a necessary condition to use a purchased flight. Wizz Air may provide you assistance if your mobility is restricted due to a handicap or injury. You can request a wheelchair assistance up to 48 hours before departure. Here are a few tips on getting WizzAir wheelchair assistance.
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Booking a wheelchair during initial purchase - Add-ons like wheelchair or any other special assistance may be included at the time of booking a flight.
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Specify the assistance you need - WizzAir would like to know all the assistance you need.
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Calling the airline on the day of departure - The crewmembers would be glad if you remind them.
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Arrive 2 hours before departure - Check-in procedure of passengers with W6 wheelchair assistance may take longer.
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Medical certificate may be needed - If you need a medical equipment also, you may be asked to submit a ‘Fit to Fly’ form with details of the doctors treating you.
WizzAir gives you the flexibility to book a seat for a companion if you need one. In our Air1Network blog, we will present other details of how Wizz Air will assist if your mobility is restricted.
How will a Disabled Person Get Seat Assignment on WizzAir?
WizzAir usually assigns a window seat for a disabled passenger. If you need more legroom, bulkhead seats may be assigned. The check-in agents will help you get an appropriate seat assignment. Your companion may be seated alongside if you have informed the airline’s special assistance call center up to 48 hours before departure. If a seat alongside can’t be provided, your companion will be seated in the next row. Here are a few tips you will find handy.
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An extra seat may be booked by a person with fractured leg - In case, you need an extra seat to travel comfortably, you may book an extra seat.
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You may seek assistance from the check-in agents - If after online check-in you find that the seats are not appropriate, the check-in agent will help you.
Can I Travel on Wizz Air with Disability?
Wizz Air expects you to be fit to fly. No medical certificate is needed if you are disabled. In case you need Wizz Air disability assistance, you may have to prove that you actually need it with documents. The airline will assist you in many ways. Here is how you may be assisted.
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Lets your personal wheelchair in cabin - Up to 2 wheelchairs may be accommodated in the cabin.
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Helps in checking the wheelchair - If there is no space left in cabin, your wheelchair will be checked in hold.
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Lets you travel with a companion or service dog - Companions or service dogs will be welcomed on flight.
You must request WizzAir wheelchair at least 48 hours before departure. The airline doesn’t guarantee you the assistance if you do it within 48 hours of departure. For details or assistance you may visit or contact Air1Network.
Does Wizz Air offer Special Assistance also?
You may not be disabled and yet need WIZZAir special assistance. Included in this category are pregnant women or those dependent on a medical equipment like POC. If you are pregnant or in need of extra oxygen, you will have to inform the airline. The airline has a special assistance call center and also a special assistance email. You may phone the call center or mail the special assistance team. Here are a few things you must know about special assistance.
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Charges apply if you need oxygen - Oxygen supply is a chargeable WizzAir special assistance.
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Having a companion will be charged - A companion may be accommodated but you may be charged.
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Pregnancy of over 28 weeks - You’ll have to submit a medical certificate issued within 6 days of departure.
Do I have to pay charges for Wheelchair Assistance on WizzAir?
Passengers who need mobility assistance, service dogs or with a hearing or visual impairment have been put in the category of disabled. They won’t have to pay Wizz Air wheelchair assistance cost unless they need a companion also. Passengers requiring a POC will need to pay 55 euros. Here are a few handy tips for avoiding last-minute hassles.
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Inform the airline at least 48 hours before departure - You may call the special assistance call center or send email to the special assistance department.
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Remind the airline on the day of departure - WizzAir will be extra careful about your requirements.
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‘Fit to Fly’ form - You may have to submit a ‘Fit to Fly’ form if you need to bring medical equipment for supporting respiration.
Best possible assistance is assured but not guaranteed. You will have to remind the airline again on the day of departure in addition to requesting it at the time of booking. Feel free to visit or contact Air1Network for details.