Appropriate assistance for disabled is offered on all routes. To know whether you can get Oman Air wheelchair assistance, you may contact the airline’s reservation staff. The assistance may be booked at the time of initial purchase. If you haven’t booked it initially, you may book it via Manage Booking section. You may also call the airline’s call center. Here are a few things you must remember when making request for a wheelchair.
Specify the level of assistance you need - WCHC, WCHR and WCHS are the levels of assistance offered. WCHC is the highest level where you may get a wheelchair in cabin.
Make sure you request the assistance 48 hours before departure - Delaying it may deprive you of the assistance.
The pre-defined dropdown menu at the time of booking lets you choose wheelchair assistance. For details or assistance you may contact Air1Network on +1-844-414-9223. Our blog will offer further insight into how to get assistance.
Does Oman Air accommodate a personal wheelchair?
Comprehensive Oman Air disability assistance is given for completing a journey. But accommodation of a personal wheelchair is subject to a few conditions. A personal wheelchair will have to be checked in hold. You must provide the exact dimensions so that the ground staff will take the necessary steps. Since batteries are considered dangerous goods, battery-powered wheelchairs need special handling. Take a look at the restrictions.
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Wheelchairs with spillable and non-spillable batteries - The wheelchair must be checked in the hold with the battery.
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Removal of Lithium-Ion battery from wheelchair - If the battery is not sufficiently protected, you must detach and keep it in carry-on as spare batteries.
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Battery power of spare Lithium-Ion batteries - A single spare battery of 300Wh and two spare batteries of 160Wh are allowed.
In order to get the right type of Oman Air handicap assistance you must choose among WCHC, WCHR and WCHS. You may choose WCHC if you can’t reach the aircraft seat on your own. For details or assistance you may contact Air1Network or Oman Air on +1-844-414-9223 or +1-201-205-2115.
What to do if you need special assistance on Oman Air?
If you’re suffering from a medical condition, Oman Air may require you to get a professional escort. The conditions included are severe respiratory disorders. Those requiring medical oxygen or stretcher service will have to get clearance. A MEDIF may be submitted at least 72 hours before departure to get a clearance. Here are a few other tips to get Oman Air special assistance.
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Submission of latest diagnosis report - A detailed report must be submitted along with MEDIF if you need medical oxygen.
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Booking an escort along with you - If your condition prevents you from doing basic tasks like eating or using toilet.
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Submission of MEDIF at the time of initial purchase - If you need a medical equipment you will have to submit MEDIF when you book a ticket.
Do you need to pay charges for special assistance on Oman Air?
While there is no Oman Air wheelchair assistance cost, you will be responsible for any medical equipment you need. The medical equipment must be airline-approved. Oman Air may charge you a fee for supplementary oxygen. Take a look at the charges you will have to pay.
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A professionally competent escort - If your medical condition requires you to travel with a nursing attendant, you will have to arrange it at your own cost.
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A personal care attendant for disabled - If you can’t use the toilet on your own you will have to book a personal care attendant at your own cost.
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Charges you may pay for medical examination by Oman Air - If your condition requires assessment by a doctor, you will be responsible for the fee.
Is wheelchair assistance guaranteed on Oman Air?
You will have to specify the level of Oman Air mobility assistance needed at the time of booking. WCHR is the assistance where you need a wheelchair to just cover long distances. Unless you choose the right level, you may not get the desired wheelchair assistance. Take a look at the below tips.
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If you are filling up a MEDIF form - There is an option available to select wheelchair assistance in MEDIF form.
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Inform the travel agent - In case it is a third-party booking, you must inform your travel agent about the assistance required.
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Arrive at the airport 2-3 hours before departure - Service staff will take some time to prepare your wheelchair for baggage hold.
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Request wheelchair up to 48 hours before departure - The channels through which you can request Oman Air wheelchair include call center and website.
In case you need to fly with an equipment, a medical request along with MEDIF may have to be submitted through Oman Air online portal. Air1Network or the airline may be contacted on +1-844-414-9223 or +1-201-205-2115 for details or assistance.