Sun Country offers you all help except a VIP treatment. The airline has made accessibility a part of its core policy. Under this, disabled people can get all assistance they need from the airline. Here are the key steps to be followed when you want to avail Sun Country wheelchair assistance.
-
For flights already booked - You will have to fill up an Accessibility Request Form.
-
For flights departing within 48 hours of departure - You should call the Sun Country reservations.
You can choose the special assistance you need or specify any other assistance you need on the accessibility request form. Our Air1Network blog will enlighten you on the airline’s excellence in offering assistance to disabled.
How do I contact Sun Country Airlines for Special Assistance?
You can obtain special assistance even if you do not call. In most situations, the airline will offer you the assistance you need. You just have to fill up and submit the accessibility request form. The assistance you may find is not limited to just a wheelchair. Get a seating accommodation, escort assistance, storage of an assistance device, etc. to cover your special needs. Here are some situations when you will need to call Sun Country wheelchair assistance phone number.
-
When your flight is departing within 48 hours - Be aware of the timing when the toll-free number is accessible.
-
When you want an extra seat for yourself - Sun Country reservations may be able to assist you.
Disabled persons will get assistance in security screening from TSA Cares. But you must call the toll-free number of TSA Cares before departure. Feel free to visit or contact Air1Network for help with details.
What are the charges applicable for wheelchair assistance on Sun Country?
A disabled-friendly airline is what Sun Country aims to become. The airline followed the guidelines of DOT on accessibility. The special assistance phone number of Sun Country will take all your queries. All assistance offered to disabled is free of charge. Walker, crutches or canes will be given carriage in the cabin along with your carry-on and personal item. But you may not be able to use them in the cabin as they are stowed in the storage meant for assistive devices. On-board wheelchairs are provided for passengers requiring them to use lavatory. Here is what can be availed on Sun Country.
-
Service dogs - Trained and licensed dogs can be brought by disabled in the cabin.
-
Assistance with deplaning or boarding - The check-in desk may be able to provide you with a wheelchair.
-
Stowage of the assistive device in cabin - DOT guidelines require airlines to have cabin storage for assistive devices.
-
Free of charge transportation of wheelchair - No excess baggage charges are to be paid for checking wheelchair in hold.
How do I qualify for wheelchair assistance on Sun Country?
A few medical conditions may qualify you for wheelchair assistance. But you may be required to have adequate grounds for asking a wheelchair assistance of Sun Country. A portable oxygen concentrator can be provided to you. If you are bringing your own POC it must be FAA-approved. The POC must have enough battery power. Your physician’s recommendation may be sufficient. Take a look at what can qualify you for special assistance.
-
Portable Oxygen Concentrator - For passengers with lung and heart ailments.
-
Extra legroom seat - For passengers with leg braces.
-
Escort Assistance - For the visually-impaired.
Sun Country keeps spare extra legroom seats in the inventory for disabled passengers who may need them. You can visit or contact Air1Network for details on how to get special assistance on Sun Country.