Making it to your destination with a disability can be challenging. A few airlines sincerely want people with a disability to fly. Most airlines want you to give prior information about wheelchair assistance. Royal Jordanian, however, gives you the convenience to ask for a wheelchair on arriving. But there may be a few exceptions to this. Take a look at them.
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When you need Royal Jordanian wheelchair assistance in the cabin - You will have to give prior notice at least 48hours before departure.
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When you need to use medical equipment also - A medical clearance will be needed to certify your fitness to fly.
If you are booked on a route to or from US, you may call a toll-free hotline for assistance. Air1Network reachable on +1-844-414-9223 can give you more details about this. In this blog, we will offer insight into how Royal Jordanian Airlines may assist disabled.
What timeline should you follow to Request Wheelchair on Royal Jordanian?
If you need a wheelchair you will not be required to follow any specific timeline. You may request Royal Jordanian wheelchair when you arrive at the airport. A personal wheelchair may also be accommodated. If it can’t be accommodated, it will be checked in hold. Priority is given to wheelchairs in cargo and baggage compartment. If it is battery-powered, it will be prepared for safe checking in hold. Here are a few things you must keep in mind.
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Make sure you carry with you the details of your personal wheelchair - The dimensions and type of battery installed may be required for safe checking.
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Inform the airline whether you’ll need an aisle wheelchair - Prior information is needed at least 48 hours before departure.
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Specify the level of assistance you will need - WCHC, WCHS & WCHR are the levels of assistance offered to passengers.
Cabincrew members will assist you in getting seated. If you need further Royal Jordanian mobility assistance you may book a support person. Air1Network or RoyalJordanian may be reached on +1-844-414-9223 for assistance or details.
Can you Get Wheelchair Assistance from Royal Jordanian on reaching?
You will get your personal wheelchair at the aircraft door or in baggage reclaim area. This depends on your preference. You may be facilitated on an airport wheelchair to the baggage reclaim area. Here are a few things you must remember about Royal Jordanian disability assistance.
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At connection airport you may use station or airport wheelchairs - If the connection time is short, Royal Jordanian will provide you a station or airport wheelchair.
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The wheelchair will be reassembled by the service staff - If you don’t get the wheelchair at aircraft door you will probably find it waiting for you at the baggage reclaim area.
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Wait for assistance till all the passengers deplanes - To help you stay comfortably till the last, Royal Jordanian may offer you a window seat.
Does Royal Jordanian help Travel of Passengers with Medical Conditions?
If you are a person with a medical issue requiring Royal Jordanian special assistance, you will have to inform between 48 and 72 hours before departure. You may have to submit a medical clearance form to fly with a medical equipment. Take a look at situations where you will need to get medical clearance.
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If you require a stretcher in the flight.
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If you need medical or therapeutic oxygen during flight.
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If you are suffering from a communicable disease that endangers the health or safety of others.
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If you need a battery-powered respirator or ventilator.
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If you have a complicated fracture.
Why have I been denied Royal Jordanian Assistance?
Denial of Royal Jordanian Airlines handicap assistance is possible when you haven’t informed the airline about your requirements. For special assistance you will have to inform up to 72 hours before departure. Special assistance coordinators are available at airports. You may contact a complaint resolution officer if you flying from or to US. Here are a few things you must keep in mind to ensure you enjoy a comfortable flight.
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Keep the batteries of the equipment charged - Battery supply should be able to last 1.5 times the flight duration.
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Submit medical clearance form before departure - You may have to submit it a few days before departure.
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A medical certificate may be needed - In case you have a simple fracture, a medical certificate may have to be submitted.
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You need to inform the airline 48 hours before departure - For Royal Jordanian wheelchair assistance inside the plane, you will have to give prior information.
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You rebooked a flight - The same assistance may not be available on a rebooked flight.
Even though you don’t have to pay Royal Jordanian wheelchair assistance cost, a support person will have to be booked at your own expense. For details or assistance you may contact Air1Network or the airline on +1-844-414-9223.