Public Relations department will be able to extend support when you are disabled. A notification must be given at least 48 hours before departure. If you fail to notify, your personal wheelchair may not be accepted. Arrive at least 2-3 hours before departure on the day of travel. Make sure you have a duly filled MEDIF form signed by your doctor if you need special assistance also. Air1Network may be reached on +1-844-414-9223 for details of required documentation for Egyptair wheelchair assistance. In this blog we will offer you guidance on the below.
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Accommodation of personal wheelchairs.
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All sorts of mobility assistance you may receive from Egyptair.
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Special assistance offered on Egyptair.
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Assistance you may find on reaching destination.
Can I Travel with my Own Wheelchair on Egyptair?
You may be lucky if you want Egyptair disability assistance. Because on this airline your personal wheelchair will be accepted. The only condition with traveling with a personal wheelchair is that it should be of right size. Those that are not appropriate will be checked at no cost. Take a look at some rules if you have a personal wheelchair.
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Battery-operated wheelchairs must be checked - Because safety is a big concern with batteries, Egyptair wants them in baggage hold.
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Size of wheelchair allowed on aircraft - There are restrictions on the wheelchair’s maximum width and maximum length on any aircraft.
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Early arrival at airport - Personal wheelchairs may be accepted only if you arrive early.
You may request Egyptair wheelchair online but only a sales office may help you get a medical clearance or MEDIF. MEDIF is needed for passengers traveling with a medical device. For details or assistance you may contact Air1Network or Egyptair on +1-844-414-9223 or +1-(212)-581-5600.
What sort of Mobility Assistance may I receive from EgyptAir?
EgyptAir is ready to facilitate your travel right from terminal entrance. The level of assistance offered will depend on the degree of your disability. Here are the types of Egyptair mobility assistance assured.
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WCHR - If you have trouble walking long distance but can manage stairs.
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WCHS - For those who can walk long distances but can deal with stairs.
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WCHC - This assistance is reserved for those requiring aisle wheelchair to reach their seat.
How can I Get Special Assistance on Egyptair?
Egyptair will offer special assistance if you’ve requested it before departure. The airline may provide special assistance only if the flight is operated and marketed by EgyptAir. Here are the ways you can get Egyptair special assistance.
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In order to travel with personal portable oxygen concentrator - Carry a MEDIF form when you arrive at airport.
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In order to travel on stretcher - The person must report at the airport at least 3 hours before departure. All details including hospital name and ambulance contact must be submitted to Egyptair.
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In order to travel with an assistance dog - Travel is subject to approval from Egyptair. The dog must have the necessary documents including a training certificate.
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In order to get therapeutic oxygen - You must give a 48-hour notice and wait for special assistance coordinator to confirm availability.
Do I have to pay for Special Assistance on Egyptair?
If you’re disabled no Egyptair wheelchair assistance cost needs to be paid. But special assistance may be offered with charges. Take a look when charges may apply.
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Book a second seat - If you will not fit into a single seat, you will have to pay charges for extra seat.
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Stretcher service - Additional fee will apply. You may have to pay a fee equivalent to 2 adult passengers’ fares.
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For escort service - Personal safety attendant & personal care attendant will have to be booked at additional cost to be borne by the passengers.
Can I get EgyptAir Assistance as soon as I reach destination?
Upon reaching the destination, you will find the necessary support from public relations representatives. Those unable to find assistance may contact the airline’s customer service. Here are a few things you must keep in mind about Egyptair handicap assistance at destination.
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Wait on your seat till help arrives - If you have requested the assistance, be patient and wait till help arrives.
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You may have to wait till deplaning is over for all passengers - To ensure convenience for other passengers, you may have to wait till the last passenger deplanes.
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Personal wheelchairs may be delivered in baggage reclaim area - If necessary PR staff will assemble your wheelchair before delivery.
In addition to personal wheelchairs, Egyptair also allows passengers to travel with personal POCs, CPAPs or any other device needed for a passenger’s travel. Only devices approved by the airline will be permitted. You must keep the batteries of the device sufficiently charged as the airline may not offer you a power socket on flight. Feel free to reach out to Air1Network or Egyptair on +1-844-414-9223 or +1-(212)-581-5600 for details or assistance.