If you require wheelchair assistance when traveling with Air Canada, you can make a request for this service at the time of booking your flight or at least 48 hours before the departure of your flight. This page by Air1Network elaborates on the information regarding Air Canada wheelchair assistance.
How Do I Get Wheelchair Assistance at Air Canada?
When you arrive at the airport, go to the check-in counter or the designated meeting point for passengers with special needs to let the Air Canada staff know that you have requested wheelchair assistance. They will provide you with a wheelchair and assist you with boarding and disembarking from the aircraft.
And to request wheelchair assistance online, you can contact Air Canada's Special Service Request department by phone or email. Here are the steps you can follow:
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Go to the Air Canada website and click on "Manage bookings" at the top of the page.
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Enter your booking reference and your last name.
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Click on "Find" to access your booking.
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Scroll down to the "Special needs" section and click on "Add special requests".
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Select "Wheelchair service" from the dropdown menu.
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Provide details about the type of wheelchair assistance you require.
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Save your request.
Alternatively, you can call Air Canada's Special Service Request department at 1-888-247-2262 (within North America) or your local Air Canada Reservations office to make your request. You can also send an email to special_handling@aircanada.ca.
Does Air Canada Charge for a Wheelchair?
Air Canada does not charge for a wheelchair or wheelchair assistance. This service is provided free of charge to passengers who require it. However, if you require a specialized or customized wheelchair, such as a bariatric wheelchair, you may need to make your own arrangements to bring this equipment with you or to rent it at your destination. It's always a good idea to contact Air Canada Special Assistance phone number in advance to discuss your specific needs and any requirements you may have for specialized equipment. Or you wish to know about Air Canada Charge for a Special Assistance.
What Type of Wheelchair does Air Canada Provide?
Air Canada provides manual wheelchairs for passengers who require assistance getting to and from their flight. However, if you require a specialized or customized wheelchair, you may need to make your own arrangements to bring this equipment with you or to rent it at your destination.
Moreover, when traveling with Air Canada you should know that the Air Canada staff will assist you with boarding and disembarking from the aircraft. They will also assist you with any other requests you may have, such as getting to the washroom during the flight.
FAQs on Air Canada Wheelchair Assistance
Who can request wheelchair assistance on Air Canada?
Any passenger who has a mobility impairment or a disability that makes it difficult to walk long distances or navigate through the airport can request wheelchair assistance.
How do I request wheelchair assistance on Air Canada?
You can request wheelchair assistance at the time of booking your flight or at least 48 hours before the departure of your flight. You can do this online, by phone, or by email.
Is there a charge for wheelchair assistance on Air Canada?
No, Air Canada does not charge for wheelchair assistance. This service is provided free of charge to passengers who require it.
Can I bring my own wheelchair on the flight?
Yes, you can bring your own wheelchair on the flight. However, you will need to inform Air Canada in advance and provide details about the type of wheelchair you will be bringing, as well as any other special requirements you may have.
Can I travel with my service animal if I require wheelchair assistance?
Yes, you can travel with your service animal if you require wheelchair assistance. However, you will need to inform Air Canada in advance and provide documentation to verify that your animal is a service animal.