Prior notification is mandatory on most airlines. Air Baltic wheelchair assistance may be provided if you let the airline know about it up to 48 hours before departure. The airline wants you to be specific about the assistance needed. So that it gears up with all the resources. Otherwise your BT wheelchair assistance is not guaranteed. You will have to manage with the resources available at the moment. Here are the types of assistance you may receive.
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Reaching the boarding gate - An airport wheelchair may be provided.
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Getting seated - Aisle wheelchairs may be used to reach your seat.
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In-flight assistance - Flight attendants may assist you with using the aisle wheelchair.
Flight attendants will assist you with many things if you request Air Baltic wheelchair. Our Air1Network blog will give you further details on how the airline will help you.
How do flyers qualify for Wheelchair Assistance on AirBaltic?
Anyone may qualify for BT wheelchair assistance. You may not necessarily be physically handicapped. All passengers with restricted mobility qualify for a wheelchair. Cerebral palsy patients requiring a wheelchair don’t have to get clearance. Clearance is needed when your fitness to take a flight is in question. Here are a few aspects of special clearance needed.
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When you need medical equipment like POC or CPAP - If you need a POC or CPAP on the flight, you will have to submit a Medical Information form certifying your fitness for taking the flight.
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Your physician must certify that you're fit for flying - Submit the Medical Information Form 2 working days before departure.
You may be given Air Baltic handicap assistance at the connecting airport only if you have requested it. For details or assistance, you may visit or contact Air1Network.
Can I Get Special Assistance also on Air Baltic?
Air Baltic also provides special assistance for passengers with visual or hearing impairment. You will have to submit an Air Baltic special assistance request on the website up to 48 hours before departure. The ‘request assistance’ link on the website may be clicked to submit a request. You will need to keep the details of the booking (including booking reference & surname) handy. Here are a few aspects you may like to know about special assistance.
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An agent will contact you within 24 hours of submitting the request - You may discuss the nature of assistance needed.
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If you need a CPAP, POC or any other medical equipment - You may be asked to fill up a Medical Information Form with details of the physician treating you.
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You will have to fill up the Medical Information Form in the prescribed format of the airline - A format is available on the AirBaltic website.
What precautions do I take with a Personal Wheelchair on AirBaltic?
Precautions may be needed if you have an electric or battery-operated wheelchair. Lithium-ion batteries are not considered safe for the hold. You may have to carry it along with you. One battery rated 300Wh or 2 batteries rated 160Wh may only be allowed. Here are other precautionary measures needed when you are travelling with a personal wheelchair.
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You may need to arrive 3 hours before departure for Air Baltic disability assistance - Since wheelchairs will have to be prepared for checking, you must arrive 3 hours before departure.
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Make sure you know the type of battery installed in the wheelchair - You must be aware of the type of battery installed because a few kinds may be allowed in the hold.
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Be prepared to take the detachable parts with you - Check-in agents may ask you to remove certain fixtures.
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Make sure you have a certificate on safety of battery - Dry-cell or gel-cell batteries will require you to get approval from airline.
What charges do I have to pay for AirBaltic Wheelchair Aassistance?
Tips are only customary for wheelchair attendants. But no upfront Air Baltic wheelchair assistance cost if you have booked the assistance on the airline’s website. A personal wheelchair may be checked without any baggage charges because it is not considered a checked baggage. A crewmember may also assist you with assembling the wheelchair at the destination. Here are a few things you must know about the services offered to flyers requiring Air Baltic wheelchair assistance.
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Make sure you’ve mentioned the exact assistance needed - AirBaltic will assist you in the best way possible.
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In-flight assistance may be limited - Flight attendants may be able to assist you with using aisle wheelchair, stowing your cabin luggage. But you may have to arrange a companion if you need one for medication or feeding.
Services for disabled may only be requested for flights operated by AirBaltic. You may also be able to use a personal wheelchair at the connecting airport if connection time is long enough. For details or assistance, you may visit or contact Air1Network.