Disabled persons are not considered a burden when it comes to air travel. Airlines take all measures to provide safe flight. On Scandinavian Airlines, you may request wheelchair during booking process. If you’ve already booked a flight, you may still be able to request Scandinavian Airlines wheelchair. Look up the booking overview of your flight through My Bookings section to add it. But on the day of departure you must arrive 2 hours before if it is a flight within Europe and 3 hours if it is a flight outside Europe. Here are a few things you must take care of when you are disabled.
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Fill up a mobility assistance form if you have your own mobility aid - Make sure you mention the exact details of your wheelchair.
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For flights not operated by SAS Airlines - You may submit your request via a special needs request form.
If you have a personal wheelchair, SAS Airlines will try to ensure that you can use it till departure gate or aircraft doors. In case the wheelchair is checked before you reach the aircraft doors, an alternative will be provided. You may reach out to Air1Network on +1-844-414-9223 for details or assistance. In this blog, we will offer you insight into how SAS will consider disabled flyers as valuable as other passengers.
Does SAS allow personal wheelchairs?
SAS doesn’t usually reject personal mobility aid. They are not accepted on-board. It will be checked in hold. A suitable reason will be offered in case the airline is not able to give carriage to your wheelchair. You must inform the airline up to 48 hours before departure about Scandinavian Airlines disability assistance. The airline’s customer service may be contacted or you can submit the request through MyBookings. Here are a few things you must take care of.
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Submit a Mobility Aid Assistance Form - This form is mandatory for passengers with personal wheelchairs.
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If any of your flight is not operated by SAS - You will not be able to request wheelchair assistance via MyBookings.
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Use a special needs request form - For flights not operated by SAS, you will have to submit special needs request form.
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Specify the type of assistance you will need - The choices give to you are WCHC, WCHR and WCHS.
Online check-in is generally not allowed for passengers with Scandinavian Airlines wheelchair assistance. On the day of departure, you will be updated on whether you need to check-in at airport. For details or assistance you may contact Air1Network or SAS Airlines on +1-844-414-9223 or +1-800-221-2350.
What support options does SAS Airlines give?
You may contact customer service directly or through MyBookings section to request Scandinavian Airlines mobility assistance. But certain forms of assistance may require you to get an approval from SAS. Take a look at the support options offered.
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Use your own POC or oxygen tank - You must get a medical clearance.
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Passengers traveling within 7 days of a surgery or medical treatment - SAS makes a medical clearance must for such passengers.
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Travel with personal safety assistant or personal caregiver - Passengers unable to complete daily tasks on their own may travel with a personal caregiver or personal safety assistant.
How to Get Special Assistance on SAS Airlines?
Traveling with medical equipment will require you to get medical clearance. A completed MEDIF form signed by the doctor must be uploaded on MyBookings. Clearance may take up to 7 days. You may be able to travel with medical equipment only upon clearance. Therefore, make sure you submit the MEDIF form at least 7 days before departure. The MEDIF must not be older than 1 month. Appropriate timing is also necessary in order to get Scandinavian Airlines special assistance.
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Oxygen tanks or POC must be booked at least 48 hours before departure.
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Mobility assistance must be booked at least 48 hours before departure.
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Request for travel with service animal must be made up to 48 hours before departure.
Can you Get SAS Assistance Free of Charge?
None of the assistance meant for disabled is chargeable. Even as you may avoid Scandinavian Airlines wheelchair assistance cost, you will have to pay charges for other services.
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Booking a personal caregiver - A personal care attendant can only be booked by paying charges.
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Booking a personal safety attendant - You will have to pay for a personal safety attendant. A personal safety attendant is a must for deafblind passengers.
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Medical oxygen is not free of charge - The amount to be paid will depend on whether it is a short-haul or long-haul flight.
As a disabled passenger, you will be allowed to board before other passengers. But if you report late, you may be last one to board. For details or assistance you may contact Air1Network or Scandinavian Airlines on +1-844-414-9223 or +1-800-221-2350.