Whichever region airlines operate, they have an assistance team. You may contact the assistance team for mobility aids or wheelchairs. But being specific is needed on RyanAir. That is whether you a) need a wheelchair to reach the boarding gate b) need assistance in getting seated or c) need assistance with using stairs. Since the right wheelchair may have to be arranged you must submit the requirement up to 48 hours before departure. You may call RyanAir wheelchair assistance team up to 12 hours before departure. But then the airline will try its best to offer the required. Here are the steps needed for you to request assistance.
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Find your booking summary on My Bookings or myRyanAir account.
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Click on the assisted travel option and apply the relevant assistance needed.
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Save the changes made on booking summary and wait for an update.
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You will receive an email updating you about the changes you made to the itinerary.
RyanAir handicap assistance is not provided to passengers who have to rely on others for basic tasks like using lavatory or eating. A companion of 18 years or above may be booked for them. Our Air1Network blog will give you further details on how the airline enables people with reduced mobility to fly.
What to do if I need Wheelchair Assistance on RyanAir?
RyanAir recommends that you pre-book a wheelchair assistance during initial purchase. You may also find your booking summary to add an assisted travel requirement. After adding the requirement wait for the airline to update you about the itinerary by email. Here are a few tips travelers requiring RyanAir handicap assistance may find handy.
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Make sure you reach the airport 2 hours before scheduled departure.
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If you have pre-booked wheelchair, approach the assistance desk.
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Be ready to check your personal wheelchair if you have one.
RyanAir may be able to provide you wheelchair if you request a member of assistance team up to 12 hours before departure. For details you may contact Air1Network on +1-844-414-9223.
What precautions are needed with Personal Wheelchairs on RyanAir?
Personal wheelchairs are usually checked in the hold because of limited space in the cabin. The airline will give you the right wheelchair needed for reaching the boarding gate. Battery-operated wheelchairs take a longer time for preparation. You may have to arrive 3 hours before departure if you request RyanAir wheelchair. Here are the other precautions needed with your own mobility aid.
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Keep the exact dimensions of the wheelchair with you - Because the hold has size limitations, the airport team will need the exact dimensions.
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You may have to detach the batteries - Lithium Ion batteries not securely attached to the wheelchair must be kept in the carry-on.
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Get your wheelchair insured - If it is very expensive, you may purchase insurance.
Do you have to pay a charge for getting Wheelchair on RyanAir?
Except all precautions, no charges apply when you ask for wheelchair. A few types of special assistance is chargeable. Like therapeutic oxygen if you are suffering from a medical condition. Although you need not worry about RyanAir wheelchair assistance cost, you must know what is included.
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No charges for checking - A wheelchair doesn’t count as a checked bag item so rest assured.
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An attendant at arrival or destination - Ryanair will not charge for providing an attendant if you need one.
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Free seat assignment - A window seat is assigned to you. You may choose any other seat except extra legroom seats.
Can travelers requiring Special Assistance fly on RyanAir?
Travelers requiring special assistance may fly on RyanAir provided they are fit to fly. They will have to submit a medical clearance. You may submit this form up to 48 hours before departure. Here are a few things you must remember about RyanAir special assistance.
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Fill up the Fit to Fly form - The special assistance team will provide you the ‘Fit to Fly’ form.
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You may travel with a medical equipment you need - Medical baggage waiver letter will have to be acquired from special assistance team.
What Special Assistance does RyanAir provide to passengers?
There is no hard and fast rule as to the special assistance RyanAir provides to passengers. That will completely depend on the needs of the passenger. A passenger may get the assistance specified by the passenger at the time of booking or after booking. Take a look at what may be provided to you.
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Carriage of medical equipment - Specialized medical equipment like CPAP or POC if needed on-board may be carried.
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Therapeutic oxygen on-board - You will need to submit a therapeutic oxygen medical clearance form.
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RyanAir disability assistance - Visually impaired requiring guidance.
Of course, traveling with a disability may not be so easy. But RyanAir is ready to assist. The airline has both special assistance team and assistance team. You will find the exact assistance you need only if you request on time. Feel free to contact Air1Network on +1-844-414-9223.