Travelling with less mobility may seem daunting to the passengers with reduced mobility, yet Croatia Airlines wheelchair assistance offers a user-friendly and well-illustrated procedure to assist the passengers in navigating their way in and out of the airport gate all the way to the last destination. The airline provides free wheelchair services to permanently disabled passengers, elderly travelers, and those with temporary injuries which include fracture of the foot or hand. Knowing how to order this service and what information is required of you by the airline will give you the certainty of knowing how to approach your trip. To learn more you can reach Croatia Airlines at +385 1 66 76 555 or you can call Air1Network at +1-844-414-9223 directly.
Who Can Request Wheelchair Assistance?
The Croatia Airlines also offer mobility assistance to those passengers who find it difficult to move freely on their own via the airport, stand and walk long distances. This type of Croatia Airlines special assistance is available for:
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Permanent and temporary disabled travelers.
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Passengers that require walking assistance in old age.
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Passengers that have injuries that are minor like a fracture.
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People who are not able to climb stairs.
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Customers require assistance with their seats in the cabin.
It is a free service that takes care of all key touchpoints of your journey, such as check-in, security, boarding, landing, and baggage collection.
How You Can Get Wheelchair Assistance on Croatia Airlines?
One can seek mobility assistance in a variety of ways, depending on whether you are placing a new order or amending an existing one.
Request Assistance During Booking
When you are making a booking online or with a travel agent, you will find the option of Special Assistance or Reduced Mobility. The choice will guarantee your Croatia Airlines disability assistance requirement is automatically attached to your reservation.
Add Assistance After Booking
And even when you have already bought a ticket, you can add some help:
Through Manage Booking:
Go to the official site, open your reservation with your booking code and surname and place your request under Passenger Details.
By Calling Customer Support:
Give your booking reference number and specify your mobility requirements so that the representative can correct your booking. Early booking of Croatia Airlines request wheelchair service will give the airline ample time to be ready.
To coordinate the departure airport and the arrival airport well, Croatia Airlines suggests that you send your request at least 48 hours before leaving any airport.
Understanding Wheelchair Assistance Levels
The airliner has the standard mobility codes that it uses to establish the level of assistance required by each passenger. These include:
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WCHR: You are able to climb stairs, but require assistance with a long distance of walking.
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WCHS: Unable to walk long distances and requires assistance in walking up and down the stairs.
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WCHC: You need the full help, including check-in when you are on the plane.
Those travelers that require a more comprehensive assistance can be assisted in terms of Croatia Airlines Wheelchair Assistance, i.e. an escort is provided during the trip.
Traveling With Your Own Wheelchair
Customers who come carrying personal wheelchairs (manual, folding, sports or electric wheelchairs) need to submit certain information prior to travel. This enables the airline to organize equipment management in a safe and efficient way.
The following information needs to be available:
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Weight and dimensions of wheelchairs.
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Folding or rigid.
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Type (manual, sport or electric)
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The type of battery (under electric wheelchair)
In case you have a battery operated chair, always make sure that the chair is locked up and insulated to prevent short circuits by covering or insulating the terminals. Chairs that have wet batteries should be disconnected and placed safely, then transported. These services contribute to the Croatia Airlines handicap assistance where your equipment will be safe during the journey.
Even in instances where your wheelchair is actually used to facilitate mobility you can get it transported at no cost, though it will be brought back to you either at the door of the aircraft or the baggage area depending on the available facilities at the airport.
What to Expect at the Airport
When using mobility assistance it is suggested to come at least 2-3 hours before the departure.
At Check-In
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Ask the staff to notify you that you are asking for wheelchair assistance.
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Give your confirmation where necessary.
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Mobility devices will be tagged and an escort arranged by the staff.
Security and Boarding
An assistant will assist you in security check-ups including manual checks when necessary. The passengers who are mobile normally enter first to enable them to settle in comfort. These services are organized with Croatia Airlines cost guidelines of wheelchair assistance and help that prove that the service is free.
On Arrival
An assistant will meet you at the door or cabin of the aircraft and take you through the immigration, baggage claim and the airport exit point. In case you require further assistance in making flight transfers, employees will guide you to do so, and you will not have any trouble with Croatia Airlines Mobility Assistance throughout the journey.
Conclusion
Croatia Airlines is planning to provide its passengers with services of reduced mobility through free wheelchair service and special assistance at all levels of service. Be it assistance in walking long distances, boarding the aircraft or using your personal wheelchair, informing the airline in advance and giving them all necessary details is the best way to make sure that the appropriate arrangements are made. You will be able to have a stress-free travel experience with Croatia Airlines on reliable mobility support with proper planning and communication. Need more help? Connect with us at Air1Network on +1-844-414-9223 and get all your queries resolved with our 24/7 customer support team.