Accessibility needs of flyers are covered on all airlines. Brussels Airlines will provide assistance at its special assistance desk if you have pre-booked a wheelchair. You will have to book wheelchair at least 48 hours before departure. A special assistance form may be filled up and submitted to request Brussels Airlines wheelchair. Choose the relevant options applicable to you. So that you get the most appropriate wheelchair.
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If you are not able to cover long distances - WCHR is the correct choice.
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If you are not able to deal with stairs also - WCHS is the appropriate choice.
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If you need assistance with getting seated or deplaned - WCHC is the right choice.
A duly filled medical information form may also be needed to certify your fitness to fly. Our Air1Network blog will help you understand in depth about the special assistance provided on Brussels Airlines.
What Sort of Assistance do Disabled Get on Brussels Airlines?
Brussels Airlines will be glad to assist your travel if you are disabled. Just specify the specific disability you have on the special assistance form and email it to the medical assistance team. Make sure you do it up to 48 hours before departure. This is to ensure you get the required assistance at Brussels Airlines disability assistance desk. If you have a hidden disability, you may acquire a sunflower lanyard at the airport to discreetly announce that you need help. Take a look at how the airline may assist you.
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Provide you an appropriate wheelchair - If your personal wheelchair needs to be checked, the airline will provide you a replacement according to your requirements.
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Provide you an escort - The airline may give you an escort if you are blind or deaf.
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Provide you with a seat assignment - No seat selection fee will be charged for an appropriate seat.
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Allow your service dog or emotional support animal - If you need one, the airline allows it in the cabin.
You may be able to use your personal wheelchair at the connecting airport. But not if the connection time is too short. For details or assistance, you may contact Air1Network on +18444149223.
Can you Get Special Assistance Free of Charge on Brussels Airlines?
Charges are usually not applied on Brussels Airlines special assistance. Unless your legs are cast in plaster and you want to reserve a full row for a comfortable flight. Or, you need a companion to be booked along with you to assist you with basic activities. The airline may also charge you for supplying you therapeutic oxygen on-board. Take a look at what may be included on Brussels Airlines.
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Baggage waiver on CPAP, POC or dialysis equipment - Medical equipment if you need may be carried.
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Storage of the personal wheelchair in cabin or hold - If there is no space for your wheelchair in cabin, it will be checked in hold without any charges.
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Seat assignment - A window seat is usually assigned to passengers with Brussels Airlines mobility assistance.
What measures are needed with Personal Wheelchairs on Brussels Airlines?
Personal wheelchairs are a huge responsibility but Brussels Airlines will bear it gladly. You must inform the airline up to 48 hours before departure that you are traveling with a personal wheelchair. On the day of travel, you will have to arrive at the Brussels Airlines wheelchair assistance desk 70 minutes before departure for traveling within Europe and 140 minutes before for traveling intercontinentally. Specific precautions apply to battery-powered wheelchairs. Take a look at them.
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Arrival at airport - You must arrive earlier with a battery-powered wheelchair as it may take longer to prepare it for checking.
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Batteries may not be checked along with wheelchairs - You may carry them with you if they are detachable. Only 1 battery of up to 300Wh or 2 batteries of 160Wh may be allowed in carry-on.
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Carry the manufacturer’s manual with you - Airport staff will need it to prepare the wheelchair for safe checking in hold.
Do I need documents for Special Assistance on Brussels Airlines?
No documents as such are needed for getting assisted travel on Brussels Airlines. However, you must fill up the special assistance form and submit it 48 hours before departure. The appropriate Brussels Airlines handicap assistance needed must be ticked on the form. Here are a few things you may keep in mind.
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MEDIF must be filled up by the physician treating your illness - MEDIF must be submitted in case your fitness to fly is in question.
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You must arrive at the airport earlier to get the assistance - For flights within Europe, you must be at the special assistance desk 70 minutes before departure. For intercontinental flights, you must arrive 140 minutes before departure.
Medical Assistance team of Brussels Airlines may be reached by email for specialized enquiry. You may also call between 9 am and 12 pm on all days. Feel free to reach out to Air1Network on +18444149223 for details.