You should inform Alaska of your need when making the reservation, either online or by phone. The customer service agent will be able to take a wheelchair request on Alaska Airlines. Make sure you discuss other requirements like boarding or deplaning. Here are a few tips if you want to add wheelchair assistance on Alaska Airlines.
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Accompany someone who can approach an Alaska representative for wheelchair assistance.
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Reach the airport 2 hours ahead of the departure.
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At a few airports, Alaska lets you get a wheelchair by calling senior services department.
Most of the airports are disabled-friendly. But you may be able to get more assistance if you want to use a ramp or lift for boarding or deplaning the plane. Our Air1Network blog will offer you a closer look at how Alaska Airlines special assistance is provided.
When should I ask Alaska Airlines for wheelchair assistance?
A curbside skycap service is not provided by Alaska Airlines. So, you must arrive at the airport at least 2 hours ahead of departure along with a person. You will have to wait till the accompanying person goes to seek wheelchair assistance from Alaska Airlines. Here are several things you must keep in mind about seeking mobility assistance.
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When you need a ramp or lift to board the aircraft – Inform at least 45 minutes prior to departure.
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On-board the plane - There are on-board wheelchairs for helping disabled passengers use the lavatory.
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Discuss mobility assistance with Alaska Airlines. - If you need ramp or lift for boarding and deplaning.
A few types of mobility assistance can be adjusted in the cabin because there is a stowage closet. There is a limit to the number of wheelchair that will be accommodated in the cabin. You can visit or contact Air1Network to understand the rules regarding bringing a personal wheelchair in cabin.
Does Alaska Airlines charge a fee for requesting a wheelchair?
Alaska Airlines will not charge you a fee for requesting a wheelchair, but it needs you to follow the guidelines. If you have a connecting flight, you may not be able to use your personal mobility assistance. This is only when the time is very short. Alaska Airlines will provide you with a wheelchair at the connecting airport. Here are a few things you must keep in mind when you have a personal wheelchair.
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Disconnect the batteries if it is a battery-operated wheelchair before checking it.
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If the battery of a mobility device cannot be disconnected, it may not be accepted.
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You must give instructions to the airline staff on how to disconnect the batteries if you are handing over a battery-operated wheelchair.
Should I call a number to seek Wheelchair assistance?
A self-service wheelchair program enables you to borrow mobility assistance from the ticket counter. But this is only available at selected airports. You must call Alaska Airlines special assistance phone number to know whether mobility assistance can be borrowed from the ticket counter. Here are several things you must remember about wheelchair assistance.
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Download ‘Fly For All’ app - This app is meant for those who have any kind of handicap.
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Dedicated accessible services number - This number can be called by disabled.
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Alaska elderly assistance - This assistance is available at selected airports.
Only wheelchairs of specific size and weight are allowed, depending on the type of aircraft. In addition to this, there may be a limit to the maximum number of personal wheelchairs that can be checked. You can visit or call Air1Network to know how to get wheelchair assistance.