A few airlines charge you ‘critical ancillary services’ fee or in other words, a service fee for cancellation and refund. Singapore Airlines charges a critical ancillary fee in addition to a cancellation fee. It is $50 if you don’t apply for the cancellation and refund online. The amount of Singapore Airlines cancellation fee you will pay depends on the type of ticket booked. The lowest priced ticket will have the highest restriction. They may not be cancelled and refunded. Take a look at the options on cancellation and refund.  

• Economy - Except Economy Lite, other fare types may be cancelled for a fee.
• Premium Economy - Except Premium Economy Lite, other fare types in this cabin may be cancelled for a fee.
• Business - Except Business Lite, other fare types in this cabin may be cancelled for a fee.
• First/Suites - All tickets booked in this cabin may be cancelled by paying a fee.

Singapore Airlines lets you travel with different fare types on each way if it's a round-trip ticket. The most restrictive fare rule will apply when you want to cancel and refund such a ticket. Our Air1Network blog will give you further details on how Singapore Airlines cancellation policy can help you with making travel flexible.

How much is the penalty for cancelling Singapore Airlines ticket?

Singapore Airlines will typically inform you about the restrictions you have on cancellation and refund of a ticket before booking. Singapore Airlines cancellation fee will also be disclosed. The penalty on cancellation will include a service fee of $50 if you do not get the cancellation done through the airline’s website. Here are a few things you may find informative about cancellation charges.

• If you booked an onward journey with Economy Lite and return ticket with Economy Flexi - The charges to be paid on cancellation will be as per the Economy Flexi fare.
• Partial cancellation of a ticket is not allowed - You may not cancel the return journey only if it's a round-trip ticket.
• A single person’s flight may not be cancelled in a multi-person ticket - You will have to cancel the entire booking and pay cancellation charges per person.

No penalty is charged if you complete flight cancellation Singapore Airlines 24 hours after purchase of a ticket. But you may have to communicate the change of plans to the customer care hotline. For details or assistance you visit or contact Air1Network.

Can I get a full refund on cancelling a Singapore Airlines ticket?

Singapore Airlines doesn’t assure you a full refund if you cancel voluntarily. All fare classes require you to pay a charge. The lower fare classes will typically require you to pay a higher Singapore Airlines flight cancellation fee. The fee is deducted from the refund. If you have committed a no-show, you may have to pay a no-show fee in penalty. The remaining amount will be transferred to you. Here are a few things you may find informative.

• No-show is not permitted - On Lite bookings of Business, Economy and Premium, you may not get a refund if you commit a no-show.
• No-show penalty is higher on higher fare classes - The deduction will be up to $300 on Business and First/Suites. 
• No-show fee may be combined with other charges - A redeposit fee to be charged on Award ticket may be combined with no-show fee.

Do passengers get refunded in cash on Singapore Airlines?

Singapore Airlines will refund you in the original form of payment. If you paid in US dollars, the refund will also be in US dollars and similarly for other currencies. When you cancel Award tickets booked with Miles, the loyalty points will be redeposited in your account. This will require you to pay a redeposit fee in addition to Singapore Airlines cancellation fee. Here are a few options you may get on the airline.

• The airline will give you the various alternatives you have in addition to a cash refund - Vouchers, credits or any other form of compensation in place of cash refund.
• Cancel a ticket within 24 hours of purchase for flights not less than 7 days away - Singapore Airlines refund policy gives you cash refund in the grace period.

How quick can I expect my refund to be on Singapore Airlines?

Singapore Airlines takes roughly 7 to 20 days to process the refund. Since refund is in the original form of payment, the refund will be credited to the credit/debit card used to purchase the ticket. The processing time may take longer if the country you belong to is different from the country you booked the flight. A foreign transaction fee may also be charged on refund. Take a look at the typical time taken to process the Singapore ticket cancellation refund.

• Credit card refunds - Up to 7 business days
• Cash or check - Up to 20 business days
• Miles - Redeposit is instant subject to payment of redeposit fee.

If you are eligible for a full refund, you may have to call customer care hotline to get Singapore Airlines refund. For details or assistance, you may visit or contact Air1Network.