So many are using Frontier Airlines everyday. Is it a surprise that you will find the policy simple enough? Not at all. In fact, it really is very simple. Cancellation and refund policy, for example, puts you at ease. You may cancel a Basic economy 60 or more days before departure. No Frontier Airlines cancellation fee will apply. But move a little closer to departure and you may feel the pinch of charges growing. Here are some highlights of how the policy works.
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Cancel a Basic Economy ticket 59 to 7 days prior to departure - $49 will be charged per passenger per way.
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Cancel a Basic Economy ticket 6 days or less prior to departure - $99 will be charged per passenger per way.
You will find charges on refund to be nil for tickets booked with Economy, Premium and Business bundles. Frontier Airlines cancellation policy doesn’t require these bundle fare ticket holders to pay charges. In this Air1Network blog, we offer a closer look at how the policy on cancellation and refund works.
Can you get a free cancellation on Frontier Airlines?
Frontier Airlines is an ultra-low-cost airline. So it doesn't let you cancel without charges. Unless you are a frequent flyer with Frontier Elite status. Or, you booked a ticket with bundled fare. Economy, Premium and Business ticket holders are eligible for free cancellation. Here is what you need to know about cancellation.
Frontier doesn’t let you hold a ticket without paying for it - You may hold a ticket after purchasing it for 24 hours if the flight is still 7 or more days away. No Frontier Airlines flight cancellation fee is charged.
No cancellation are allowed within 1 hour of departure - Cancelling within 1 hour of departure is not allowed. Your ticket’s value may get forfeited because of no-show.
Even in situations where you are eligible for free cancellation, you may get travel credits. But these credits may be valid for up to 5 years. Travel credits may be transferred to another person also. For details or assistance, you may visit or contact Air1Network.
Does Frontier Airlines give a full Refund after cancellation?
Frontier Airlines will do a close scrutiny of your refund request. If it is a voluntary cancellation, the airline will enquire as to whether you are eligible for full refund under its Frontier Airlines cancellation policy 24 hours. For involuntary cancellation, you may get a full refund if you reject the alternate flight booked by the airline. Here is a detailed look at the different scenarios.
Voluntary Cancellation - To be eligible for a refund you must cancel up to 1 hour. You may get travel credits for the entire ticket’s value. But only if you cancel a ticket booked with Economy, Premium and Business bundle.
Involuntary Cancellation - For airline-initiated delays of 3 hours or more, you may ask for a full refund.
What Charges will apply on Frontier Airlines Refund?
Charges don’t apply on refund if you are cancelling within 24 hours of booking. Risk-free cancellation may be availed within 24 hours. But outside 24 hours Frontier Airlines flight cancellation will require you to pay charges. The charges are deducted from the refund. The remaining amount is retained by the airline as travel credits eligible for future booking. Take a look at charges you may pay.
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$0 - For cancelling a Basic/Standard ticket 60 or more days before departure.
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$49 - For cancelling a Basic/Standard ticket between 59 and 7 days before departure.
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$99 - For cancelling a Basic/Standard ticket 7 days before and up to the day of departure.
Why am I not able to Cancel and Refund my Frontier Ticket?
Even if you may not get a refund in the original form of payment, most tickets may be cancelled up to 1 hour before departure. Basic/Standard tickets are non-refundable. You will have to pay Frontier Airlines cancellation fee of up to $99 for cancelling them. Here are some things you may find informative about cancellation and refund.
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Full refund may be availed for cancellation due to official travel orders - Active duty US service members may cancel and get a full refund.
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Full refund may be availed for emergency situations - Frontier ticket cancellation refund is possible when a close relative expires. The refund will be in the form of transferable travel credits.
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You may have to fill up a refund request form - Just cancelling a ticket will not give you a refund. You will have to apply with a refund request form available online.
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Cancelled or delayed flights - You may get an automatic refund if you reject a rebooked flight.
Frequent flyers will get a refund in the original form of payment. But they may have to cancel up to 24 hours before departure. For details or assistance, you may visit or contact Air1Network.