Singapore Airlines does not offer fully refundable tickets. When you cancel them, there will always be a cancellation fee associated. This fee will be deducted from the refund. Lite tickets in Economy, Premium Economy and Business are non-refundable. You will not be able to cancel them. Here is how you can check the refundability of tickets on Singapore Airlines.
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Check your e-mail confirmation – Email confirmation is sent to you immediately after booking a ticket. The confirmation will have Singapore Airlines cancellation policy and potential fees.
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Use "Manage Booking" – Browse Singapore Airlines website and enter your booking reference number and last name on “Manage Booking”. Details of the ticket and the fare conditions will be on your screen.
When your plans are about the change, it is recommended that you inform the airline. You may inform the airline in the deadline given on the booking. In this Air1Network blog, we will offer you more details on how refundable tickets of Singapore Airlines let you cancel and get refund.
Can I Cancel a Refundable Singapore Airlines Ticket?
A refundable ticket can be cancelled on the website. To cancel a refundable ticket, you will have to find the flight summary on Manage Booking. You will not be able to cancel one segment of a multiple-segment flight. You may have to cancel the entire booking and make a fresh booking. You may also be eligible for priority assistance with cancellation if your flight is scheduled in the next 72 hours. To get priority assistance you will have to fill up a priority assistance form ahead of departure. The check-in counter at the airport will assist you. You will be able to avoid the no show fee charged on passengers when you fill up this form. Here is how you can become eligible for priority assistance.
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When there is a medical emergency.
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When you are not able to use Manage Booking to cancel a flight.
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When your flight was cancelled by the airline.
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When you booked a flight directly with Singapore Airlines.
According to Singapore Airlines refund policy, cancelling a non-refundable ticket may give you a refund of taxes and airport fees. You can visit or contact Air1Network for details.
How to Get a Refund from Singapore Airlines?
If your flight was booked in the past 24 hours, you may get a full refund in the original form of payment. The flight must not be less than 7 days away from the time of booking. Only flights with US in its itinerary are eligible for a refund under Singapore Airlines 24-hour cancellation policy. Outside this window, you will have to see the fare conditions. Here are a few tips to remember about refunds on the airline.
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You may not get a refund on Lite tickets in Economy, Premium Economy and Business.
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A no-show fee may be charged if you have not informed the airline about cancellation.
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If the ticket was not booked directly with Singapore Airlines, you will have to contact the partner airline or travel agency.
What is the Cancellation Policy of Singapore Airlines?
You may be able to cancel a booking made on the airline website or Singapore Airlines office. You will have to contact the booking source for other tickets. Unfortunately, you cannot cancel just one segment of your flight. You can only cancel the full flight, including all connecting flights. If you cancel within 24 hours of booking a ticket, you may not have to pay Singapore Airlines cancellation charges. Lite tickets in Economy, Premium Economy and Business can’t be cancelled. You may not get a refund for these tickets. Here are a few things to remember about charges.
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Cancellation charges of Singapore Airlines will be assessed according to the fare classes. Tickets booked in a higher fare class will have to pay a lower charge and vice versa.
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If you do not inform the airline before cancellation, the no-show fee charged will go up with fare classes. The no-show fee for economy class is $100 and $300 for business and first class.
Do you have a booking with multiple segments? If you want to cancel one segment of your itinerary, you may have to create a new booking. Feel free to visit or contact Air1Network for assistance.