Avianca Airlines is committed to providing exceptional service and ensuring the comfort and convenience of all its passengers. As part of their dedication to inclusivity, Avianca offers comprehensive wheelchair assistance services to passengers with mobility challenges. Whether you require assistance at the airport, during boarding, or disembarkation, Avianca's trained and compassionate staff are available to support you every step of the way information of which is described here on this blog by Air1Network.
What is the Avianca Airlines Wheelchair Assistance Policy?
Passengers are encouraged to inform Avianca in advance during the reservation process or at least 24 hours before their flight departure as per the Avianca Airlines wheelchair assistance policy.
Avianca provides wheelchair assistance from check-in to the boarding gate, including security checkpoints and immigration procedures if required.
Upon arrival, Avianca staff will assist passengers in disembarking the aircraft and accompany them to the designated pickup point.
Avianca provides onboard wheelchairs for passengers who require assistance during the flight. These wheelchairs are designed to fit the aircraft's aisle and lavatory facilities.
Avianca ensures that passengers with connecting flights receive proper assistance and are accompanied throughout the transit process.
What is Avianca Special Assistance Phone Number?
Avianca Airlines may have different phone numbers for special assistance based on your location or the specific type of assistance you require. It is recommended that you visit Avianca's official website or contacting their customer service directly to obtain the most accurate and up-to-date information regarding special assistance and the appropriate phone number to contact which is 1-800-778-4838 (voice) or 1-800-455-9880 (TTY). Their Avianca special assistance customer service representatives will be able to provide you with the necessary assistance and guidance. Avianca special assistance phone number +1 800 778-4838 (voice) or +1 800 455-9880 (TTY) is available 24 hours a day, moreover, you also have the option to contact them via WhatsApp.
Does Avianca Charge for Wheelchair?
Avianca Airlines does not charge passengers for the use of wheelchairs during their travel. The airline provides wheelchair assistance as part of their commitment to ensuring a comfortable and accessible experience for passengers with mobility challenges. However, it's important to note that additional services or equipment beyond standard wheelchair assistance, such as oxygen or medical equipment, may have specific requirements or associated charges.
It is recommended to contact Avianca directly or consult their website for detailed information on any potential Avianca special assistance fees or charges related to specific services or equipment. And for more detailed information on wheelchair assistance on Avianca flights, you can reach out to Air1Network whose customer support team is there for you 24/7.
FAQs on Avianca Airlines Wheelchair Assistance
Is there a fee for Avianca's wheelchair assistance?
No, Avianca does not charge passengers for wheelchair assistance.
Can I get priority boarding with Avianca's wheelchair assistance?
Yes, passengers requiring wheelchair assistance receive priority boarding.
Does Avianca provide onboard wheelchairs?
Yes, Avianca provides onboard wheelchairs that are designed to fit the aircraft's aisle and lavatory facilities.